Advantages
Economies of Scale
Novolog is a major player in the pharma and healthcare ecosystem in Israel. It is the oldest and largest company in its field and maintains excellent ongoing work relations with all stakeholders in the field.
The fact that Novolog has large-scale work relations with all types of private and institutional customers in Israel enables us to provide business and economic advantages to our partners and to offer them excellent customized logistics services at affordable prices.
Quality Assurance
Novolog’s quality assurance department carries out an annual internal audit program. Additionally, the Israeli Ministry of Health and our distribution partners conduct dozens of inspections during the year, in order to verify compliance with the following quality requirements and standards:
- GDP – Good Distribution Practices for medicinal products
- GMP – Good Manufacturing Practices for localization processes we perform
- Israeli Ministry of Health Procedure 130 – which includes all of the GDP requirements
- Pharmaceutical companies’ stringent Key Performance Indicators (KPIs)
- ISO 9001:2015 – Quality Management Systems
- ISO 13485:2016 – Quality Management Systems for Medical Devices
- ISO 27001:2013 – Information Security Management Systems.
Real Partnerships
Novolog is the leading logistics partner in Israel – 20 out of the 23 international pharma companies use Novolog’s logistics services.
Every distribution partner is assigned an account manager who exclusively represents the partner’s interests. Furthermore – and extraordinarily – our distribution partners have open communications channels with additional functionaries at Novolog (in the supply chain, in the financial department, in the service department, etc.) and our entire system is mobilized to provide solutions for every partner’s needs.
Advanced Technological Systems
Novolog uses state-of-the-art systems to support the business operations of the Company and of its partners, primarily its BI system, which compiles the relevant information from all other systems, updates automatically on an hourly basis and enables our partners to receive a complete picture, in real time and with full transparency.
Customized Service
Our many years of amassed experience in providing advanced logistics services to the world’s leading healthcare companies enable us to offer each partner a holistic solution tailored to its needs, from A to Z.
We are experts in making swift and efficient adjustments to overcome any challenge or meet any need that arises – both at the level of infrastructure (information systems, storage facilities, distribution routes, etc.) and in the way that we provide service, whether in relation to customer relations, financial matters, etc.
The changes taking place in the sector – and our determination to continue being at the vanguard – prompted us to develop diverse capabilities that enable us to provide you with excellent, uncompromising service in the pharma, medical aesthetics, medical devices, diagnostics and medical cannabis sectors.
Neutrality
Novolog is a company that “lives and breathes” to provide service. We do not manufacture or sell our own products and therefore, you can rest assured that we will never recommend or promote one partner over another or that we will interfere with your commercial considerations.
It is precisely for this reason that so many leading international companies chose us and maintained their trust in us over so many years.
Ethics
We at Novolog Logistics are committed to acting responsibly, with integrity, respect and fairness towards our employees, our customers and our many partners.
For us, ethics is not merely a slogan, but the strong moral foundation underpinning all of the Group’s operations. Every investment, every employee, every manager, every decision that we make – is viewed in light of our guiding Code of Ethics.
Ethics govern our responsible investments, our diligence about employment diversity and our employees’ rights, our technological investments to guarantee the quality of sensitive medical products, our involvement in the community in which we operate and our actions to protect environmental quality all along our supply chain.
